- Standard shipping: 5-7 days
- Expedited shipping: 2-3 days
- Priority shipping: 1-2 days
All U.S. based orders get free Standard Shipping.
Holidays: Note that holiday shipping periods can stretch out delivery times. Place orders early during peak demand periods like early December.
Safety: You must provide a safe, dry location for deliveries to minimize damage from weather and avoid theft. We are not responsible for stolen packages.
Defects or Shipping Damage: We've got this. See our Guarantee page.
If you ordered on Amazon, start here to contact customer support.
If the tracking information from the carrier shows your package as Delivered, please contact them directly to investigate a missing item.
Carrier | Website Links | Phone |
U.S. Postal Service |
USPS Tracking Missing Mail Search |
800-222-1811 |
Federal Express | FedEx Tracking File a Claim |
800-463-3339 |
United Parcel Service |
UPS Tracking Start a Claim |
800-742-5877 |